In the event of a consumer dispute, consumers may refer the matter to an Alternative Dispute Resolution (ADR) entity for consumer disputes:
Address
CIAB – Consumer Arbitration Tribunal
Rua D. Afonso Henriques, 1
4700-030 Braga
Portugal
Telephone
CIAB
+351 253 617 604
(Call to the national landline network)
CIAB
geral@ciab.pt
Website
www.ciab.pt